Apr 23, 20084 min readThe Gap in Customer EngagementLate post from the Forrester Marketing Forum Conference I attended a couple weeks ago. The topic was “Customer Engagement”, which is...
Apr 9, 20081 min readWhat a WOMMA Event Looks Like (Video)Take a look at this new compilation video of the last WOMMA (Word of Mouth Marketing Association) event in Las Vegas. #UnitedStates...